Employees occasionally need assistance in resolving issues with insurance carriers, such as unpaid claims on Medical or Dental insurance, referral questions, or have questions on their prescription drug plan.  Employees and their dependents can contact our Employee Advocate, Sara Closson to help with:

• Claims resolution

• Referral and authorization assistance

• Issues with prescription drug coverage

Having spent her career working in claims resolution for a major insurance carrier, Sara has an excellent understanding of insurance and what is required to “work within the system” to obtain a timely resolution to problems. We ask that employees and/or dependents contact the carrier at least once to resolve their issues. If assistance is still needed, please contact Sara, whose services are provided at no cost.

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Acadia Benefits Inc.
Employee Advocate
Sara Closson